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Cookie Policy

How we use cookies and tracking technologies

Last updated: January 1, 2025 Effective date: January 1, 2025

Contents

  • What Are Cookies?
  • Cookies We Use
  • Essential Cookies
  • Analytics Cookies
  • Marketing Cookies
  • Social Media Cookies
  • Third-Party Cookies
  • Managing Cookies
  • Browser Settings
  • Policy Updates
  • Contact Information

Cookie Preferences

Manage your cookie settings

1. What Are Cookies?

Cookies are small text files that are stored on your device (computer, tablet, or mobile) when you visit a website. They are widely used to make websites work more efficiently, as well as to provide information to website owners about user behavior and preferences.

1.1 Types of Cookies

Session Cookies

Temporary cookies that are deleted when you close your browser. They help websites remember your actions during a single browsing session.

Persistent Cookies

Cookies that remain on your device for a set period or until you delete them. They remember your preferences across multiple visits.

First-Party Cookies

Cookies set by the website you're visiting directly (sintalustr.com in our case).

Third-Party Cookies

Cookies set by external services or partners integrated into our website, such as analytics or social media platforms.

1.2 Similar Technologies

In addition to cookies, we may use similar technologies such as:

  • Web beacons (pixels): Tiny transparent images that help us analyze user behavior
  • Local storage: Browser technology that allows websites to store data locally
  • Session storage: Temporary storage that expires when the browser tab is closed

2. How We Use Cookies

SintaLustr uses cookies and similar technologies to enhance your browsing experience, analyze website performance, and provide relevant content and services. We categorize our cookies into four main types:

Essential Cookies

Required for basic website functionality

Required

Analytics Cookies

Help us understand how visitors use our website

Optional

Marketing Cookies

Used to deliver relevant advertisements

Optional

Social Media Cookies

Enable social media features and content sharing

Optional

3. Essential Cookies

These cookies are necessary for the website to function properly and cannot be disabled in our systems. They are usually set in response to actions you take, such as setting privacy preferences, logging in, or filling in forms.

3.1 Cookies We Set

Cookie Name Purpose Duration
sintalustr_session Maintains your session state and login status Session
cookie_consent Records your cookie consent preferences 1 year
csrf_token Security token to prevent cross-site request forgery Session
cart_session Maintains items in your course enrollment cart 7 days

3.2 Security and Privacy

Essential cookies help us:

  • Maintain secure connections and protect against fraud
  • Remember your privacy settings and consent choices
  • Enable core website features like forms and navigation
  • Provide consistent user experience across pages

4. Analytics and Performance Cookies

These cookies help us understand how visitors interact with our website by collecting and reporting information anonymously. This helps us improve our website performance and user experience.

4.1 Google Analytics

We use Google Analytics to analyze website traffic and usage patterns:

Information Collected:

  • Pages visited and time spent on each page
  • User journey through the website
  • Traffic sources and referral information
  • Device and browser information
  • Geographic location (city/country level)

Privacy Settings:

  • IP address anonymization enabled
  • Data sharing with Google disabled
  • Advertising features disabled
  • Data retention set to 26 months

4.2 Analytics Cookies Used

Cookie Name Provider Purpose Duration
_ga Google Analytics Distinguishes unique users 2 years
_ga_[ID] Google Analytics Maintains session state 2 years
_gid Google Analytics Distinguishes unique users 24 hours

4.3 Opting Out

You can opt out of Google Analytics tracking by:

  • Using our cookie consent tool to disable analytics cookies
  • Installing the Google Analytics Opt-out Browser Add-on
  • Adjusting your browser settings to block analytics cookies

5. Marketing and Advertising Cookies

These cookies are used to deliver relevant advertisements and marketing content based on your interests and browsing behavior. They also help us measure the effectiveness of our marketing campaigns.

5.1 How Marketing Cookies Work

Marketing cookies help us:

  • Show you relevant course recommendations and content
  • Limit the number of times you see the same advertisement
  • Measure the effectiveness of our marketing campaigns
  • Provide personalized content based on your interests
  • Enable retargeting across different websites and platforms

5.2 Marketing Platforms We Use

Google Ads

Used for search advertising and display remarketing

Cookies: _gcl_au, __gads, _gac_[ID]

Duration: 90 days to 2 years

Facebook Pixel

Enables Facebook and Instagram advertising and measurement

Cookies: _fbp, _fbc

Duration: 90 days

LinkedIn Insight Tag

Enables LinkedIn advertising and professional targeting

Cookies: _li_ss, liap, li_gc

Duration: Session to 2 years

5.3 Marketing Cookie Control

You have full control over marketing cookies:

  • Accept or reject marketing cookies through our consent tool
  • Change your preferences at any time
  • Opt out of interest-based advertising through industry tools
  • Use browser settings to block or delete marketing cookies

6. Social Media Cookies

These cookies are set by social media platforms when you interact with social media content on our website, such as sharing buttons, embedded videos, or social media login options.

6.1 Social Platforms

Facebook

Enables Facebook sharing and like buttons

Privacy Policy: Facebook Privacy Policy

LinkedIn

Powers LinkedIn share buttons and professional networking features

Privacy Policy: LinkedIn Privacy Policy

Twitter

Enables Twitter sharing and embedded content

Privacy Policy: Twitter Privacy Policy

6.2 Data Sharing

When you interact with social media features:

  • Social media platforms may collect information about your visit
  • Your activity may be linked to your social media profile
  • The platform's own privacy policy applies to this data collection
  • You can control social media tracking through platform settings

7. Third-Party Cookies

Some cookies are set by third-party services that we integrate into our website. These services have their own privacy policies and cookie practices.

7.1 Third-Party Services

Payment Processors

Services like Stripe or PayPal may set cookies during the payment process

Purpose: Secure payment processing and fraud prevention

Customer Support

Live chat and support tools may use cookies for functionality

Purpose: Maintain chat sessions and user preferences

Content Delivery

CDN services may set cookies to optimize content delivery

Purpose: Improve website loading speed and performance

7.2 Managing Third-Party Cookies

For third-party cookies:

  • We have limited control over third-party cookie practices
  • Each service follows its own privacy and cookie policies
  • You can manage these cookies through browser settings
  • Some functionality may be affected if third-party cookies are blocked

8. Managing Your Cookie Preferences

8.1 Cookie Consent Tool

We provide a comprehensive cookie consent tool that allows you to:

  • Accept All: Enable all cookie categories for the best experience
  • Necessary Only: Enable only essential cookies required for basic functionality
  • Custom Settings: Choose specific categories of cookies to enable or disable
  • Change Preferences: Update your choices at any time

8.2 Accessing Cookie Settings

You can manage your cookie preferences through:

  • The cookie banner displayed on your first visit
  • The "Manage Preferences" button on this page
  • The cookie settings link in our website footer
  • Your browser's cookie management settings

8.3 Impact of Disabling Cookies

Disabling certain cookies may affect your experience:

Essential Cookies Disabled

Website may not function properly, forms may not work, security features may be compromised

Analytics Cookies Disabled

We cannot analyze website performance or improve user experience based on usage data

Marketing Cookies Disabled

You may see less relevant advertisements and content recommendations

Social Media Cookies Disabled

Social media features like sharing buttons may not work properly

9. Browser Cookie Settings

You can also manage cookies through your web browser settings. Each browser provides different methods to control cookies:

9.1 Popular Browser Settings

Google Chrome

Settings → Privacy and security → Cookies and other site data

Chrome Cookie Guide

Mozilla Firefox

Settings → Privacy & Security → Cookies and Site Data

Firefox Cookie Guide

Safari

Preferences → Privacy → Cookies and website data

Safari Cookie Guide

Microsoft Edge

Settings → Cookies and site permissions → Cookies and site data

Edge Cookie Guide

9.2 Mobile Browser Settings

For mobile devices:

  • iOS Safari: Settings → Safari → Privacy & Security
  • Android Chrome: Chrome app → Settings → Site settings → Cookies
  • Other mobile browsers: Check the browser's help section for cookie settings

9.3 Industry Opt-Out Tools

You can also use industry-wide opt-out tools:

  • Your Online Choices: www.youronlinechoices.com.au
  • Digital Advertising Alliance: optout.aboutads.info
  • Network Advertising Initiative: optout.networkadvertising.org

10. Updates to This Cookie Policy

We may update this Cookie Policy periodically to reflect changes in our cookie practices, legal requirements, or business operations.

10.1 Notification of Changes

When we make significant changes to this policy:

  • We will update the "Last updated" date at the top of this page
  • We may display a notice on our website
  • We may request renewed consent for new cookie categories
  • We will notify registered users via email when appropriate

10.2 Reviewing Changes

We encourage you to review this Cookie Policy periodically to stay informed about how we use cookies and how you can manage your preferences.

11. Contact Information

If you have questions about this Cookie Policy or our use of cookies, please contact us:

Data Protection Officer

SintaLustr Pty Ltd
Level 15, 1 Market Street
Sydney NSW 2000
Australia

Email

[email protected]

Phone

+61 2 8765 4321

Monday - Friday: 9:00 AM - 6:00 PM AEST

This Cookie Policy was last updated on January 1, 2025 and is effective immediately.

© 2025 SintaLustr Pty Ltd. All rights reserved. ABN: 12 345 678 901

SintaLustr

Transforming communication skills across Australia since 2008.

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Contact Info

  • Level 15, 1 Market Street
  • Sydney NSW 2000
  • +61 2 8765 4321
  • [email protected]

© 2025 SintaLustr. All rights reserved. ABN: 12 345 678 901